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I don't think they should let you take the proctored exam without making it explicit that you're ending the free trial at that point. but i also agree that asking to cancel after getting credit is kind of out of line and they went above and beyond when they didn't need to by refunding it. In Progress: MS Cybersecurity, Georgia Tech (18/32cr), 2021? BS IT Security, Western Governors University, 2018 BA Psychology, Thomas Edison State University, 2016 AA Sociology, Chaffey College, 2015. View all of my earned credits on my Omni Transcript!

(12-10-2018, 08:23 PM) jsd Wrote: I don't think they should let you take the proctored exam without making it explicit that you're ending the free trial at that point. but i also agree that asking to cancel after getting credit is kind of out of line and they went above and beyond when they didn't need to by refunding it. (12-10-2018, 07:06 PM) bjcheung77 Wrote: Have you read through their Terms of Use? https://study.com/pages/terms_of_use.html The main thing to read is section 13. As I mentioned above, yes, I read all the Terms and Fine print. The section that you mention only describes conditions of the free trial, specifically it reads "you will be able to explore the Site and Services during the Trial Period for no charge", which was not the case with me -- I did pay $199.99 upfront when I registered.

13 C, section V and Vii -- those conflict the language of fine print under 30-day risk-free guarantee. The fine print specifically reads "30 day money-back." "Money-back" = "refund", doesn't it? Nothing in the T&C's outlines what is covered and what is not under "30-day risk-free money back guarantee". I reviewed the screenshots of my initial registration again today, and it says "30 days money back guarantee: cancel any time during 30 days with no strings attached." (12-10-2018, 07:06 PM) bjcheung77 Wrote: Amazing, their customer service has gone above and beyond their "call of duty" and did this for you, the refund is interesting. They're the best option for Upper-Level credits if you're going to be doing a degree from the Big 3. Yes, I am very grateful for the resolution that customer service provided. I initially emailed them to ask if credit earned during those 30-days of "risk-free guarantee" would remain on my transcript if I cancelled my membership. To that I received a response that if I'd taken a proctored exam, I wasn't eligible for that guarantee because it was only for "people who were dissatisfied." I asked them why taking an exam would automatically mean that I was satisfied if I'd never taken one before. Customer service chose to issue a refund, I never pushed for it, and didn't I "con" my way for it, as someone has mentioned here. (12-10-2018, 07:06 PM) bjcheung77 Wrote: what provider are you going to use now? They're the best option for Upper-Level credits if you're going to be doing a degree from the Big 3. (12-10-2018, 08:23 PM) jsd Wrote: I don't think they should let you take the proctored exam without making it explicit that you're ending the free trial at that point. There should be something somewhere that says "once you take a proctored final exam, no refunds are allowed." You shouldn't be allowed to get credit without paying for it. This was my main issue with the whole thing -- them not having any written policy/terms on what is not covered under the 30 day money-back guarantee, or when it doesn't apply. (12-10-2018, 08:23 PM) jsd Wrote: but i also agree that asking to cancel after getting credit is kind of out of line and they went above and beyond when they didn't need to by refunding it. I can legally cancel anything at any time, unless I'm under a contractual obligation not to do so until certain requirements are met. In this case, as I've mentioned multiple times, I didn't ask them for a refund! I only asked if my earned credit would stay on my transcript if I canceled my membership before the first 30 days were up. It was a "money-back guarantee" with "no strings attached." And yes, I insist that it was not "well-known" to me (like someone has said above) that once I took the proctored exam, that had to stay on my transcript and that would end my eligibility for "money-back guarantee." SNEAK PEEK: Whole Foods Market. JACKSON, MS (Mississippi News Now) - Friday Whole Foods Market opened its doors in Jackson for food fanatics to get a sneak peek of what the high end market will feature. From organic recipes and baking substitutes to protein powered fruits and vegetables, Whole Foods Market offers a unique variety, sure to please the taste buds of all its customers. You are one of the first people to get a glimpse inside the more than 34 thousand square foot market that features one of a kind natural and organic goods, it's actually the leader in the industry. "I'm excited it's in Jackson and I look forward to Tuesday when it opens up so I can come shopping." Marketing Team Leader Kevin Coogan says from organic salad bars to natural body care and fresh baked goods. the Whole Foods commitment is not only to partner with local vendors, but to offer a unique grocery experience with foods in the purest state.

"Here at Whole Foods you won't find anything in our store that contains artificial sweeteners, preservative, colorings, no corn syrup," said Coogan. From olive and sushi bars to purchasing nuts and rare rice grains by the pound, Coogan says quality standards are behind every product in the store, including the featured Yazoo Bend Coffee and Taproom. "So people can come in and get fresh made pizza, burger, cut fries, something from our hot food bar and sit at the bar and have a cold beer right from the draft." With a registered dietician in house to help you make your grocery list, elite markets can be a bit pricey, but Coogan assures customers, that is not the case. We have a Whole deal, a magazine you can find in the store that has coupons and really anybody can shop here at any budget," says Coogan. "I think Jackson is going to love this," added Stewart. It's great, whole food." Whole Foods is located in Highland Village and it created more than 100 jobs for people in the metro area.

The grand opening festivities will kick off at 8 a.m. State’s only Whole Foods Market is ‘changing the way people shop’ Store team leader Ben Wallace. The only Whole Foods Market in Mississippi, located in Highland Village in the heart of Jackson, recently celebrated its fifth anniversary. Billed as “America’s Healthiest Grocery Store,” Whole Foods has become an even better shopping destination since being acquired by Amazon, said Masa Liles, general manager of Highland Village. “When you see what Amazon is doing, they are bringing some exciting innovations to retail,” Liles said.

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