Yes: Your CBD business complies with the applicable laws. You are a considered a “compliant” CBD business if you: Have all required licenses — including a grower, processor, or retail license, Only sell CBD products containing less than 0.3% THC, Only source from growers operating a legitimate, licensed business, Have a third-party testing process, and Have documented results from this testing. If you meet all of these requirements, you should be able to ship CBD to locations where it’s legal (with the approved carriers listed below). No: You have anything less than the above requirements. If you can’t 100% prove that you have met all the prerequisite requirements above, you have a good chance of violating the terms and agreements of the approved carriers below.
If you attempt to ship CBD with a THC level greater than 0.3%, you may face consequences, including arrest, for sending illegal substances through the mail. At the very least, your products can be destroyed in transit upon discovery. Shipping carriers have adapted what they consider acceptable goods to ship over time. You can ship CBD if it is legal, sent only to places that allow it, and if it conforms to the regulations of the following shipping carriers: 1. USPS allows you to ship CBD if you have signed a self-certification statement that helps ensure you are selling legal CBD, that your CBD supplier uses only hemp plants and has a license, and that your CBD is derived from industrial hemp with no more than 0.3% THC concentration. You also have to maintain the supporting documentation for at least two years after the date of mailing. Here’s what that states: “I certify that all information contained in this letter and supporting documents are accurate, truthful, and complete. I understand that anyone who furnishes false or misleading information or omits information relating to this certification may be subject to criminal and/or civil penalties, including fines and imprisonment.” 2.
To ship CBD with UPS, you must be able to identify where the raw materials grew, how they were processed, and how they were obtained (or who shipped the product to the supplier and how that supplier got it to the customer after the fact). DHL can ship CBD products as long as the shipper meets these requirements: The shipment contains hemp or hemp-based products that contain less than 0.3% of THC on a dry weight basis. The shipper complies with all applicable federal, state, and local laws. The shipper retains records establishing compliance with such laws, including laboratory test results, licenses, or compliance reports. The packaging does not contain any branding or labeling that indicates the content of the item. Note: Shippers are not required to present documentation at the time of shipping, but documentation such as certificates may be requested at any time. At this time, FedEx does not allow hemp plants, hemp oil, leaves, hemp seed, or CBD derived from hemp as noted in its Service Guide. 3 Considerations Before You Start Fulfilling CBD Orders. Now that you have the basics down for shipping CBD legally, there are some other things to consider to make sure you’re dotting your I’s and crossing your T’s. Many countries outside of the United States classify marijuana and hemp-related products as illegal and can press charges or destroy products if you try shipping a dangerous substance to their country. Make sure you fully understand the destinations to which your business is allowed to legally ship CBD products. Even if CBD is legal in a certain country, you may have trouble shipping items to that country. If you are located in the United States, for example, it may be wise to ship exclusively within the states before expanding anywhere else. If you have a legal team, make sure they read over your statements and clearly identify where you intend to send your CBD products. The CBD industry has become really popular, really quickly — with a lot of ambiguity across borders and even state lines. Although CBD products are not considered controlled substances at the federal level, each state has its own individual laws and rules. If you don’t run your own farms or processing/manufacturing facilities and instead work with a supplier, make sure they are not violating any rules or shipping regulations, whether it be related to potency, location of where their CBD is grown, or anything else. Logistics Partners Who Can Help with CBD Fulfillment. Now that you understand how complex shipping CBD can be, you need to determine how you will fulfill customer orders. If you don’t want to fulfill CBD products yourself, you can partner with a company that takes care of some of these challenges for you so that you can focus on your business — not packing boxes or shipping CBD.
You can outsource CBD shipping to a third-party logistics (3PL) company like ShipBob, a premiere fulfillment partner of BigCommerce. ShipBob works with CBD businesses to store their inventory, pack their orders, and ship their CBD products from their network of fulfillment centers across the United States. Combined with proprietary technology, ShipBob’s ecommerce fulfillment services help get your CBD products delivered to customers quickly and safely. CBD company Nature’s Ultra is able to provide 2-day shipping to all of its U.S. customers using ShipBob, so that they can compete with the convenience of Amazon Prime delivery standards. This has allowed them to scale up and become successful — Nature’s Ultra went from $70,000 in sales in 2018 to over $7 million in sales in 2019. “We were managing shipping and logistics ourselves via USPS, but we didn’t understand just how massive and difficult fulfillment was. Now that we’re working with ShipBob, we can easily ship our CBD products to all 50 United States with ease.” — Andrew Hardy, COO of Nature’s Ultra.
Shipping CBD products is one piece of running a successful CBD business.