We highly recommend and will most certainly be going back. I contacted him in the early stages of engagement ring shopping (knowing nothing about jewelry when I did) and immediately went from feeling overwhelmed to excited. He was patient, thorough and worked with me to come up with a BEAUTIFUL custom ring. Don't waste your time going to one of the big chain jewelers. CDI provides top notch service with value and excellence that other jewelers don't come close to.
I am not sure what I would have done without Matt and his incredible staff. Buying an engagement ring is a very nerve wrecking experience, especially for someone like myself who has zero experience buying any type of jewelry. Matt gave me all the information I needed while teaching me all the ins and outs of how to look at and determine the worth of each diamond. He was knowledgeable and helpful with every aspect of my experience of buying and engagement ring. They had the exact necklace I wanted, and I walked out with another diamond necklace and a unique diamond ring! Their selection was beautiful and their customer service was outstanding! Also, they sized my ring really fast so I could take it on vacation! Matt and Ernie both treated me like I’ve known them for years! Matt was very helpful in assisting my fiance in choosing my engagement ring, which I often receive compliments on. They knew I wanted something simple, yet the ring is so elegant and unique.
We could not have asked for a better product or service. We recently visited again to choose wedding bands, and there is a large selection of jewelry for other occasions as well. Everyone at CDI has always been helpful, friendly and professional. Their beautiful selection of jewelry is top notch and they always go above and beyond my expectations with customer service. I have had multiple rings sized and cleaned and each time they come back looking brand new. 13 years ago my husband and I picked out our wedding rings and bands and we have been going back for any of our jewelry wishes since. I highly recommend CDI to anyone looking for a beautiful piece of jewelry and terrific customer service. If you are looking for an engagement ring, need expert jewelry advice, want patience in selecting the perfect diamond or band, or are looking for any type of jewelry or repair, this is your place. We went to all the big name places and am so grateful to have run into CDI. My fiance and I had picked out an engagement ring online together and it was pretty, but not exactly what I had in mind. I had received my mom's diamond from her engagement ring, and had a pair of diamond earrings from her as a gift, both in yellow gold. My heart was set on a white gold, trellis-style 3-stone ring all along, so I spoke to the manager, Ernie, at CDI and he found the perfect mounting online to set my 3 stones in. It only took about 1 week to receive my new ring, it was extremely reasonably priced for the mounting and labor, and is ABSOLUTE GORGEOUS. Everyone at CDI is friendly, professional, knowledgeable, and you never feel pressured or rushed. They will have what you need, or will get it for you, have great quality items, good sales, and will give you a fair price. After my husbands passing in 2015, I wanted to keep the wonderful memories of him and our love- my wedding ring. I walked into CDI diamond store and wanted to convert my ring into something I could wear everyday. They helped me design another ring with it along with some unique earrings. This was an emotional decision and they made it so memorable. I would recommend this store to anyone that is looking for some jewelry for their loved ones. I dealt with Matt and I could not have had a better experience. I had little to no idea what I wanted/needed when buying an engagement ring and he walked me through the entire process. He was there to take my calls, answer emails in a timely manner and understood that this is a big purchase and took the time to find the right diamond. Matt never once tried to push me into something I didn't want just to close the sale early or buy something I didn't need. He is a true professional and I had a great experience dealing with him.
On top of all of the great customer service, the diamond is beautiful and price was unbeatable. To start, I am a medical student on a budget who was looking for the perfect engagement ring.
I went to roughly 6 diamond stores before coming to CDI. Before this store, I felt like I wasn't being taken seriously because of my budget and no one really made time to help me. After getting drowned in thousands of rings with Halos, I finally stumbled upon CDI who gave me the freedom to completely customize the ring you see below.