While the quantities of some products aren't significant, you still get what you pay for. It's obvious great attention to detail is put into the highest quality possible in every item. And I must say, I'm blown away by the customer service and speed at which I am put in contact with a representative. to be honest, I usually love alpha brain and new mood but I have been eyeing the total human pack for a while so I finally tried it. after 1 night I got stomach cramps so bad I couldn't move and as the week progressed they got less intense but none the less still were apparent.
im not sure if this is normal of all vitamins, but I'm nervous to continue to take. Not a knock on ONNIT or the quality, but definitely confused and upset to say the least. We are sorry to hear you did not respond well with our Total Human packs! We are more than happy to get a refund to you for this negative reaction you experienced, let's use that for what you know works for you! Everyone's biochemistry can be so different, and because of this, they can respond differently to supplementation. Again, we do apologize for this and look forward to hearing from you. Please reach out to our team at 855-666-4899 M-F 8 am - 6 pm CST or at [email protected]
In my view the cardinal sin that Alpha Brain commits is not proving that it contains the advertised ingredients. And Alpha Brain is not unique in this — this is actually a huge problem with the supplement industry in general. Nobody is verifying that supplements actually contain the vitamins, nutrients and Nootropic ingredients on the label or listed on their website. Somebody who just wants to make money can build an ecommerce store, create some graphics of a bottle or label and list a bunch of ingredients that empower our health but actually just fill the capsules with sawdust (or whatever) and make a killing. It’s an often undiscussed ethical hazard of being in the supplement game. If you don’t see a certificate of analysis (COA) for the ingredients of the product you’re really making a faith based decision to consume it. Onnit’s is probably not doing this because they are a big company with a lot money, the value of their multi-million dollar brand is probably not worth the risk of betraying their customers to maximize profits a little more but as industry leaders they really should take that ethical step and just make their COAs public. Having been the internet’s smart drug dealer for the better part of the decade, I have some experience dealing with Onnit and without getting into too many sordid details I think they may be doing too many psychedelics there in Austin! My experience with them was of the organized irresponsibility that characterizes large bureaucratic organizations and companies. Usually, how a company does one thing is how it does everything. My experience with various departments of Onnit furthers my suspicion of their products’ quality assurance. If you watch just a few of the podcasts that they produce you’ll see that they really embrace a lot of postmodern pseudo-social science and wuwu new age spirituality. Which is good for marketing I’m sure but this really doesn’t seem like very appropriate corporate cultural for the rigorous endeavor of creating scientifically backed health products. Thank you for taking the time to leave such a detailed review, we’re sorry to hear your concern about our supplements. We hope you find the following information informative and educational. The dietary supplement industry has been regulated by FDA since 2008 through 21CFR111. Current Good Manufacturing Practice, Packaging, Labeling, or Holding Operations for Dietary Supplements. These regulations mandate that companies, like Onnit, must ensure that the dietary supplement meets the specification for identity, purity, strength, and composition; and for limits on those types of contamination that may adulterate or may lead to adulteration of the dietary supplement. Although, there are some companies that sell dietary supplements without adhering to these regulations. So, how does Onnit ensure its products meet this regulatory requirement? Onnit’s products are produced in facilities that are frequently inspected and/or audited against current Good Manufacturing Practices (cGMPs) by regulatory agencies (i.e., FDA and/or Local State Health Departments), GMP Certifying bodies (e.g. NSF), and individual company’s Regulatory Compliance and Quality Assurance departments (e.g., Onnit, etc.) Each product is manufactured to a finished product specification that meets the requirements for identity, purity, strength, and composition, and adulteration.
Every raw ingredient is identified and tested to ensure that Onnit knows what is in our products. Each lot of a product is produced using a Batch Production Record which ensures that the correct amounts in a formulation are used. And ultimately, the finished product is tested per the same specification. The results of these tests are then documented on a Certificate of Analysis (COA).
Onnit takes the quality of its dietary supplements and products very seriously. By meeting these specifications and abiding by the regulations, we hope that you and all of our other consumers can rest assured that they are getting what the Onnit label states. We hope you have found this information informative. This review has less to do with product and more with customer service and communication.